ISO 9001 Quality Management Systems
ISO 9001 is the internationally recognized standard for quality management systems. It provides a framework and set of principles to ensure effective management of business activities to consistently achieve customer satisfaction and drive continual improvement. Some of the key elements include process identification, customer focus and analysis of process performance. Quality Consult can assist with the development, implementation and maintenance of an effective quality management system that is customer focused and ensures a process approach with demonstrable continual improvement.
HIQA National Quality Standards – Residential Services for People with Disabilities
The Health Information and Quality Authority’s Social Services Inspectorate will be responsible for regulation of residential services for people with disabilities provided by the Health Service Executive (HSE), private organisations or voluntary bodies when the relevant parts of the Health Act 2007 are enacted.
HIQA published National Quality Standards: Residential Services for People with Disabilities in 2009. These set out what a quality, safe service for people with disabilities in a residential service should be. The standards are based on a positive vision for the development of services to support people with disabilities in Ireland. They embody the ideas of enablement and possibility. They focus on what people with disabilities can do when provided with the right support. The standards are organised into seven sections: Quality of Life, Staffing, Protection, Development and Health, Rights, Physical Environment, Governance and Management. Quality Consult can assist organisations to carry out gap analysis and self assessment against the standards, develop policies and procedures and implement an effective and compliant quality management system.
HIQA National Quality Standards – Residential Care Settings for Older People
The National Quality Standards for Residential Care Settings for Older People in Ireland clearly outline what is expected of a provider of services and what a resident and their family can expect to receive in residential care settings.
The standards were developed based on legislation, research findings and best practice and deal with the areas of Rights, Protection, Health and Social Care Needs, Quality of Life, Staffing, the Care Environment and Governance and Management. In addition, the standards include supplementary criteria that apply to units that specialise in the care of people with dementia. Quality Consult can assist organisations to develop policies and procedures and implement a compliant quality management system.
HIQA National Quality Standards – Care Services for Children and Young People
HIQA have drafted new National Quality Standards for Care Services for Children and Young People to cover a range of services including children’s residential services, foster care services, children detention schools and residential services for children with disabilities.
When enacted, specific sections of the Health Act 2007 will extend the Authority’s existing remit for the protection of children. As the independent organisation with responsibility for driving quality and safety improvements in health and social care settings, the Authority will be given statutory responsibility for the registration and inspection of designated centres for children and young people. Designated centres are residential services for children in the care of the Health Services Executive (HSE) and residential services for children with disabilities. Other children’s services will be inspected by the Authority, though they will not have to be registered.
The draft standards reflect the different dimensions of a child-centred quality service: Quality of Life, Children and Young People’s Rights, Safeguarding and Protection, Staffing, Education, Health and Social Development, Physical Environment, Governance and Management. Quality Consult can assist organisations to carry out gap analysis and self assessment against the standards, develop policies and procedures and implement an effective and compliant quality management system.
ISO 22000 Food Safety Management System
ISO 22000 is an international standard that defines the requirements of a food safety management system covering all organisations from 'farm to fork'. The standard combines several key elements including interactive communication, system management, control of food safety hazards through pre-requisite programmes and HACCP plans, continual improvement and updating of the food safety management system. Quality Consult can assist organisations to develop, implement and maintain an effective food safety management system.
BRC Global Standard for Food Safety
The BRC Global Standard for Food Safety was developed by the British Retail Consortium, a UK trade organisation that represents the interests of UK retailers. It was created to establish a standard for due diligence and supplier approval. The principle requirements of the standard are the adoption and implementation of a HACCP system, a documented and effective quality management system and a control of factory environment standards, products, processes and personnel. Quality Consult can assist organisations to develop and implement an effective food safety management system and work towards achieving BRC certification.